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EU 2021/782

Late on Berlin Hauptbahnhof → Hamburg Hauptbahnhof? Here's What You're Owed.

If your train arrived 60+ minutes late, you're legally entitled to money back. We get it for you.

  • تحقق في 30 ثانية
  • لا فوز لا رسوم
  • تُحسم المطالبات خلال 4–8 أسابيع

Around 36.8% of trains on this route arrive late. That's not a bad day — that's a pattern. And every one of those delayed passengers is owed money. Most never claim. Under EU 2021/782, if your train arrived 60 or more minutes late, you get 25% of your ticket back. Two hours or more? 50% back. On a typical fare for this route, that's Up to EUR 75 on a EUR 149 ticket. We get it back for you. You pay nothing unless we win.

36.8%
معدل التأخير
القطارات المتأخرة على هذا المسار
1h 42m
متوسط وقت الرحلة
المدة المجدولة النموذجية
Every 30-60 minutes
رحلات يوميًا
المغادرات اليومية التقريبية
EUR 17 - 149
سعر التذكرة النموذجي
نطاق الأسعار القياسي لهذا المسار

ما التعويض الذي تستحقه؟

تأخير 60 دقيقة: 25% of your ticket price.تأخير ساعتين: 50% of your ticket price.لمثال حقيقي: Up to EUR 75 on a EUR 149 ticket. Calculated on what you actually paid — discounts and sale fares included.

Compensation under EU Regulation 2021/782

Source: EU Regulation 2021/782. Minimum payout: €4. Claims must be filed within 90 days.
DelayYou are owedExample
60–119 minutes25% of ticket price€25 on a €100 ticket
120+ minutes50% of ticket price€50 on a €100 ticket
CancellationFull refund or reroutingFull ticket price refunded
Missed connection25–50% based on total delayCalculated on full journey ticket
RegulationEU 2021/782

لماذا يعاني هذا المسار من مشكلة التأخير

الأسباب الرئيسية على هذا المسار: Hamburg Hauptbahnhof congestion, Infrastructure maintenance, Flixtrain schedule conflicts, Weather on open stretches. تكون التأخيرات الأسوأ في December, January, February. الأهم: لا شيء من هذا يعفي المشغّل من المسؤولية. الأسئلة الشائعة حول المطالبات المتنازع عليها.

كيف نسترد أموالك

  1. 1

    Tell us your journey — takes 30 seconds. Your route, your ticket price, and when you arrived. That's it. We do the rest.

  2. 2

    We verify the delay and calculate exactly what you're owed. We check the actual arrival time against your scheduled arrival under EU 2021/782. 60–119 minutes late = 25% back. 120+ minutes = 50% back.

  3. 3

    We file the claim with Deutsche Bahn or Flixtrain on your behalf. We write the claim, submit it, and chase it. If they reject it, we appeal. If they go quiet, we escalate to the rail regulator.

  4. 4

    You get paid. We take 25% — only if we win.. When the money lands, we take our cut. If the claim fails for any reason, you pay nothing. Zero.

أو اذهب مباشرة إلى فحص الأهلية — 30 seconds, no commitment.

أسئلتك، إجابات مباشرة

آخر تحديث: مارس 2026