Only 65.8% on time in 2024ICE International delayed you.
Get 25–50% of your ticket back.
EU law requires ICE International to compensate you. 60+ minutes late = 25% back. 120+ minutes = 50% back. No win, no fee.
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- Claims settled in 4–8 weeks
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Common questions about ICE International compensation
How do I claim ICE International delay compensation?
ICE International is operated by Deutsche Bahn. Claim at bahn.de/fahrgastrechte or through TrainOwed within 90 days of travel.
Which regulation covers ICE International delays?
EU Regulation 2021/782 applies to all ICE International cross-border services. Delays of 60+ minutes at your destination entitle you to 25-50% of your ticket price.
Are ICE International strikes covered?
Yes. Strikes are not force majeure under EU 2021/782. You can claim compensation even if the delay was caused by industrial action.
Can I claim for a missed connection on ICE International?
Yes, if you hold a through ticket. The total delay to your final destination is what matters.
How long does Deutsche Bahn take to process ICE claims?
DB must respond within 30 days. ICE International claims follow the same process as domestic DB claims — submit online at bahn.de/fahrgastrechte.