Question 1

My train arrived late at Frankfurt Hauptbahnhof. Do I have a claim?

Accepted Answer

About 34% of trains arriving at Frankfurt Hbf are delayed. If you arrived 60+ minutes after your scheduled time, you're owed 25% of your ticket. 120+ minutes? 50%. Frankfurt being Germany's busiest hub is the operator's problem — not yours.

Question 2

How much am I owed for a Frankfurt delay?

Accepted Answer

60–119 minutes late: 25% of what you paid. 120+ minutes: 50%. We calculate it on the actual fare you paid, including discounts.

Question 3

DB said it was network congestion from another train. Can they use that?

Accepted Answer

No. Knock-on delays across the DB network are the operator's responsibility. Network congestion is not force majeure. We challenge these excuses.

Question 4

I missed an onward connection at Frankfurt because my train was late. What can I claim?

Accepted Answer

On a through ticket, DB is responsible for your total delay to the final destination. If a missed connection at Frankfurt meant you arrived 60+ minutes late overall, you can claim. We handle the paperwork.

Question 5

How long do I have to file a claim?

Accepted Answer

90 days from the date of travel. After that, DB's records are gone. Check now while it's still straightforward.

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