Question 1

My ICE from Frankfurt to Nuremberg stopped at Würzburg and was late. Can I claim?

Accepted Answer

Yes. Würzburg is on one of Germany's busiest ICE high-speed lines. If you boarded or alighted here and arrived at your ticketed destination 60 minutes or more late, you can claim 25% of your ticket price back. 120 minutes or more gets you 50%.

Question 2

A TGV from Paris passed through Würzburg and arrived late in Munich. Are international passengers covered?

Accepted Answer

Yes. EU Regulation 2021/782 covers international journeys within the EU. A Paris-Munich TGV or ICE running via Strasbourg and Würzburg is fully covered. The claim goes to the carrier that issued your ticket.

Question 3

Why is the Frankfurt-Nuremberg line via Würzburg so delay-prone?

Accepted Answer

The Frankfurt-Nuremberg Neubaustrecke (high-speed line) is one of Germany's most heavily used ICE corridors. It sees trains from Paris, Frankfurt, Hamburg, and Berlin all converging on Nuremberg via this route. The junction near Würzburg where the Stuttgart line joins adds further complexity, and maintenance closures on the older Main Valley line divert extra traffic onto the high-speed line.

Question 4

I was on a DB Regio train from Würzburg to Schweinfurt. Is that covered?

Accepted Answer

Würzburg to Schweinfurt is about 45 km, which is under the 75 km threshold for EU compensation. Short regional journeys under 75 km are not covered by EU Regulation 2021/782.

Question 5

DB says my delay was under 60 minutes, but I waited much longer. What can I do?

Accepted Answer

DB measures delay at the final destination, not at intermediate stops. If you feel their stated delay is wrong, you can request the official delay certificate (Fahrgastrechte-Formular) and challenge it. We can help you document and escalate the dispute.

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