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ODEG logoOnly 79.8% on time in 2024

ODEG delayed you.
Get 25–50% of your ticket back.

EU law requires ODEG to compensate you. 60+ minutes late = 25% back. 120+ minutes = 50% back. No win, no fee.

Start My Claim →
  • Takes 2 minutes
  • No win, no fee
  • Claims settled in 4–8 weeks

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Common questions about ODEG compensation

Can I claim ODEG delay compensation?

Yes. ODEG is fully covered by EU 2021/782. Delays of 60+ minutes at your destination entitle you to 25% of your ticket. 120+ minutes: 50%. Claim within 90 days.

What routes does ODEG operate?

ODEG serves eastern Germany — mainly Brandenburg, Berlin surroundings, Mecklenburg-Vorpommern, and Saxony. Key routes include RE1 (Berlin–Magdeburg–Frankfurt/Oder), RE2, RE3, and several RB lines.

How do I claim ODEG compensation?

Submit via odeg.de/fahrgastrechte or through TrainOwed within 90 days. ODEG uses standard EU claim forms. Your VBB, NASA or DB ticket is valid proof.

Is ODEG related to DB or Trenitalia?

ODEG is majority-owned by Netinera, which is a subsidiary of Trenitalia (the Italian national operator). It is fully independent of Deutsche Bahn and operates under competitive contracts from eastern German transport authorities.