Late on Hamburg Hauptbahnhof → Berlin Hauptbahnhof? Here's What You're Owed.
If your train arrived 60+ minutes late, you're legally entitled to money back. We get it for you.
- Check in 30 seconds
- No win, no fee
- Claims settled in 4–8 weeks
Around 41.2% of trains on this route arrive late. That's not a bad day — that's a pattern. And every one of those delayed passengers is owed money. Most never claim. Under EU 2021/782, if your train arrived 60 or more minutes late, you get 25% of your ticket back. Two hours or more? 50% back. On a typical fare for this route, that's Up to EUR 89.50 on a EUR 179 ticket. We get it back for you. You pay nothing unless we win.
What Compensation Are You Owed?
60 minutes late: 25% of ticket price. Two hours late: 50% of ticket price. For a real example: Up to EUR 89.50 on a EUR 179 ticket. Calculated on what you actually paid — discounts and sale fares included.
Compensation under EU Regulation 2021/782
| Delay | You are owed | Example |
|---|---|---|
| 60–119 minutes | 25% of ticket price | €25 on a €100 ticket |
| 120+ minutes | 50% of ticket price | €50 on a €100 ticket |
| Cancellation | Full refund or rerouting | Full ticket price refunded |
| Missed connection | 25–50% based on total delay | Calculated on full journey ticket |
| Regulation | EU 2021/782 | |
Why This Route Has a Delay Problem
The main causes on this route: Hamburg station congestion, ICE technical faults, Infrastructure works on Berlin corridor. Delays are worst in December, January, July. Here's what matters: none of these let the operator off the hook. Congestion, technical failures, infrastructure issues — that's on them, not you. Regulators consistently side with passengers on these claims. If they try to reject yours, we appeal. See the FAQ on disputed claims.
How We Get Your Money Back
- 1
Tell us your journey — takes 30 seconds. Your route, your ticket price, and when you arrived. That's it. We do the rest.
- 2
We verify the delay and calculate exactly what you're owed. We check the actual arrival time against your scheduled arrival under EU 2021/782. 60–119 minutes late = 25% back. 120+ minutes = 50% back.
- 3
We file the claim with Deutsche Bahn on your behalf. We write the claim, submit it, and chase it. If they reject it, we appeal. If they go quiet, we escalate to the rail regulator.
- 4
You get paid. We take 25% — only if we win.. When the money lands, we take our cut. If the claim fails for any reason, you pay nothing. Zero.
Or go straight to the eligibility check — 30 seconds, no commitment.
Related Routes
Your Questions, Straight Answers
My Hamburg to Berlin ICE was late. Do I have a valid claim?
Almost certainly. This is one of Germany's most delayed routes — over 41% of ICE services are delayed. If you arrived in Berlin 60+ minutes late, you're owed 25% of your ticket. Two hours or more? 50%.
How much am I owed for a Hamburg to Berlin delay?
60–119 minutes late: 25% of your ticket. 120+ minutes: 50%. On a EUR 79 economy fare that's EUR 19.75 to EUR 39.50. On a EUR 179 flexible ticket, up to EUR 89.50.
DB cancelled my service and put me on a later train. Can I claim?
Yes. If the rescheduled service got you to Berlin 60+ minutes after your original arrival time, you can claim compensation. You can also choose a full refund instead if you didn't travel.
What if DB says it wasn't their fault?
Hamburg congestion and Berlin infrastructure issues are well within what DB is responsible for. These are not force majeure. We challenge these rejections — and win.
How long do I have to claim?
90 days from the date of travel. After that, DB's records are gone and the claim becomes very hard to make. Check now.
Last updated: March 2026