My Hannover to Berlin ICE was delayed 75 minutes. How much is that worth?

A 60–119 minute delay entitles you to 25% of your ticket price under EU Regulation 2021/782. On a EUR 119 ticket, that is EUR 29.75. If the delay had been 120 minutes or more, you would receive EUR 59.50.

There were engineering works near Wolfsburg. Can DB use that as an excuse not to pay?

No. Infrastructure works — even when scheduled in advance — are not a valid exemption from EU compensation rules. Deutsche Bahn is responsible for operating to the published timetable, and works on their own network are their responsibility.

The train arrived at Berlin Hauptbahnhof but I needed to reach a different Berlin station. Does that matter?

Compensation is calculated to your booked destination. If your ticket was to Berlin Hauptbahnhof, that is the endpoint. If you were booked to another Berlin terminus (Ostbahnhof, Südkreuz), your delay is measured at that station.

This corridor has trains every 30 minutes. If I missed a connection because of the delay, can I claim?

Yes, if the connection was on the same booking. Frequency of service does not reduce your compensation rights. You are owed based on your actual delay, not the hypothetical of taking the next available train.

Why is March a peak delay month? I expected winter to be the only issue.

March sees a spike in delays on this corridor because of spring maintenance campaigns scheduled after winter. Track works and signal upgrades that were deferred during the coldest months often run in early spring, causing timetable disruption.

EU 2021/782

Trenul din Hannover Hauptbahnhof spre Berlin Hauptbahnhof a întârziat? Iată ce vi se cuvine.

Dacă trenul a ajuns cu 60+ minute întârziere, aveți dreptul legal la rambursare. Noi obținem banii pentru dumneavoastră.

Verifică compensația mea

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Around 36.4% of trains on this route arrive late. That's not a bad day — that's a pattern. And every one of those delayed passengers is owed money. Most never claim. Under EU 2021/782, if your train arrived 60 or more minutes late, you get 25% of your ticket back. Two hours or more? 50% back. On a typical fare for this route, that's Up to EUR 60 on a EUR 119 ticket. We get it back for you. You pay nothing unless we win.

Informații despre rută

Distanță: 284 km | Durată: 1h 40m | Frecvență: Every 30 minutes | Operatori: Deutsche Bahn

36.4%

Rata de întârziere

Trenuri care ajung întârziate pe această rută

1h 40m

Timpul mediu de călătorie

Durata programată tipică

Every 30 minutes

Servicii pe zi

Plecări zilnice aproximative

EUR 19 - 119

Prețul tipic al biletului

Gama standard de tarife pentru această rută

Ce compensație ți se cuvine?

60 de minute întârziere: 25% of your ticket price.Două ore întârziere: 50% of your ticket price.Pentru un exemplu real: Up to EUR 60 on a EUR 119 ticket.Calculated on what you actually paid — discounts and sale fares included.

Compensation under EU Regulation 2021/782

Source: EU Regulation 2021/782. Minimum payout: €4. Claims must be filed within 90 days.
Delay	You are owed	Example
60–119 minutes	25% of ticket price	€25 on a €100 ticket
120+ minutes	50% of ticket price	€50 on a €100 ticket
Cancellation	Full refund or rerouting	Full ticket price refunded
Missed connection	25–50% based on total delay	Calculated on full journey ticket
Regulation		EU 2021/782

De ce această rută are o problemă cu întârzierile

Principalele cauze pe această rută: Berlin Hauptbahnhof platform congestion, Wolfsburg corridor works, High ICE density on corridor, Cross-platform connections at Berlin. Întârzierile sunt cele mai grave în December, January, March. Cel mai important: nimic din toate acestea nu scutește operatorul de responsabilitate. Întrebări frecvente privind revendicările contestate.

Sursă

Deutsche Bahn Integrated Report 2024

Cum recuperăm banii tăi

1
Spune-ne despre călătoria ta — durează 30 de secunde. Ruta ta, prețul biletului și când ai ajuns. Atât. Noi facem restul.
2
We verify the delay and calculate exactly what you're owed. We check the actual arrival time against your scheduled arrival under EU 2021/782. 60–119 minutes late = 25% back. 120+ minutes = 50% back.
3
We file the claim with Deutsche Bahn on your behalf. We write the claim, submit it, and chase it. If they reject it, we appeal. If they go quiet, we escalate to the rail regulator.
4
Ești plătit. 1% taxă de mentenanță — doar dacă câștigăm.. Când sosesc banii, luăm partea noastră. Dacă revendicarea eșuează din orice motiv, nu plătești nimic. Zero.

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Ultima actualizare: martie 2026