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EU 2021/782

Late on Munich Hauptbahnhof → Vienna Hauptbahnhof? Here's What You're Owed.

If your train arrived 60+ minutes late, you're legally entitled to money back. We get it for you.

  • Check in 30 seconds
  • No win, no fee
  • Claims settled in 4–8 weeks

Around 31.2% of trains on this route arrive late. That's not a bad day — that's a pattern. And every one of those delayed passengers is owed money. Most never claim. Under EU 2021/782, if your train arrived 60 or more minutes late, you get 25% of your ticket back. Two hours or more? 50% back. On a typical fare for this route, that's Up to EUR 70 on a EUR 139 ticket. We get it back for you. You pay nothing unless we win.

31.2%
Rata de întârziere
Trenuri care ajung întârziate pe această rută
4h 00m
Timpul mediu de călătorie
Durata programată tipică
Every 60-90 minutes
Servicii pe zi
Plecări zilnice aproximative
EUR 19 - 139
Prețul tipic al biletului
Gama standard de tarife pentru această rută

Ce compensație ți se cuvine?

60 de minute întârziere: 25% of your ticket price.Două ore întârziere: 50% of your ticket price.Pentru un exemplu real: Up to EUR 70 on a EUR 139 ticket. Calculated on what you actually paid — discounts and sale fares included.

Compensation under EU Regulation 2021/782

Source: EU Regulation 2021/782. Minimum payout: €4. Claims must be filed within 90 days.
DelayYou are owedExample
60–119 minutes25% of ticket price€25 on a €100 ticket
120+ minutes50% of ticket price€50 on a €100 ticket
CancellationFull refund or reroutingFull ticket price refunded
Missed connection25–50% based on total delayCalculated on full journey ticket
RegulationEU 2021/782

De ce această rută are o problemă cu întârzierile

Principalele cauze pe această rută: Border crossing delays, Infrastructure works in Bavaria, Salzburg bottleneck, Winter weather. Întârzierile sunt cele mai grave în December, January, July, August. Cel mai important: nimic din toate acestea nu scutește operatorul de responsabilitate. Întrebări frecvente privind revendicările contestate.

Cum recuperăm banii tăi

  1. 1

    Tell us your journey — takes 30 seconds. Your route, your ticket price, and when you arrived. That's it. We do the rest.

  2. 2

    We verify the delay and calculate exactly what you're owed. We check the actual arrival time against your scheduled arrival under EU 2021/782. 60–119 minutes late = 25% back. 120+ minutes = 50% back.

  3. 3

    We file the claim with Deutsche Bahn or Nightjet on your behalf. We write the claim, submit it, and chase it. If they reject it, we appeal. If they go quiet, we escalate to the rail regulator.

  4. 4

    You get paid. We take 25% — only if we win.. When the money lands, we take our cut. If the claim fails for any reason, you pay nothing. Zero.

Sau du-te direct la verificarea eligibilității — 30 seconds, no commitment.

Întrebările tale, răspunsuri directe

My Munich to Vienna train was over an hour late. Am I owed money?

Yes. About 31% of services on this route are delayed. If you arrived in Vienna 60+ minutes after your scheduled time, you're entitled to 25% of your ticket. 120+ minutes? 50%. EU law applies to both DB daytime services and Nightjet.

How much can I claim for a Munich to Vienna delay?

60–119 minutes late: 25% of your ticket. 120+ minutes: 50%. On a EUR 139 ticket, that's EUR 34.75 to EUR 69.50. For Nightjet, the sleeper supplement you paid is included.

The delay was at the Austrian border. Does it still count?

Yes. The total delay to Vienna is what matters — EU 2021/782 covers the full cross-border journey. Border and Salzburg bottleneck delays are part of the operator's responsibility.

The operator blamed weather or the border crossing. Is that a valid defence?

Mild weather and routine border operations are not force majeure. We challenge these excuses and push for the regulator to review the case if needed.

How long do I have to claim?

90 days from your date of travel. Check now — the sooner you start, the easier it is.

Ultima actualizare: martie 2026