Freiburg (Breisgau) Hauptbahnhof'de Gecikme mi? Büyük İhtimalle Tazminat Hakkınız Var.
26% trenlerin burada geç geliyor. AB hukuku biletinizin %25–50'sini geri alabileceğinizi söylüyor. Talebi biz yönetiyoruz.
Trenin Freiburg (Breisgau) Hauptbahnhof'de 60 veya daha fazla dakika gecikmeli vardıysa bilet fiyatınızın %25'ini geri alma hakkınız var. İki saat veya daha fazla? %50 geri. 30 saniyede uygun olup olmadığınızı kontrol edin.
Freiburg (Breisgau) Hauptbahnhof'den Taleplerin Neden Başarılı Olduğu
Buradaki gecikmelerin nedenleri iyi belgelenmiş, ve hiçbiri sizin suçunuz değil:
- ›International train delays propagating from Paris and Basel
- ›Works on the Rhine Valley line between Karlsruhe and Basel
- ›High-speed TGV and ICE traffic sharing capacity on a single corridor
- ›Weather-related disruptions near the Swiss border in winter
Bu nedenler operatörü sorumluluktan kurtarmıyor. Yoğunluk ve altyapı sorunları operatörün sorumluluğunda.
Freiburg (Breisgau) Hauptbahnhof'deki Operatörler
Freiburg (Breisgau) Hauptbahnhof'den Güzergahlar
Freiburg (Breisgau) Hauptbahnhof'deki Tesisler
- ✓WiFi
- ✓Shops
- ✓Restaurants
- ✓Taxi rank
- ✓Tram connections (Straßenbahn)
- ✓Left luggage
- ✓DB Service Point
- ✓Bike rental
Sorularınız, Doğrudan Yanıtlar
My train from Paris via Basel arrived late at Freiburg. Can I claim?
Yes. EU Regulation 2021/782 applies to international journeys within the EU, including trains crossing from France to Germany via Basel. If your delay at the ticketed destination was 60 minutes or more, you can claim from the carrier that issued your ticket.
I was on an ICE from Hamburg heading south through Freiburg toward Basel. The train was 70 minutes late at Freiburg. Can I claim?
Yes, if Freiburg was your ticketed final destination. A 70-minute delay qualifies for 25% of your ticket price back. If you were continuing to Basel or further, the delay at that final destination is what counts.
Are DB Regio trains from Freiburg into the Black Forest covered by EU law?
It depends on the journey distance. If the regional journey is over 75 km and you were delayed 60+ minutes, it qualifies. Many Black Forest routes from Freiburg are under 75 km, so check the actual distance before filing.
Works on the Rhine Valley line have been causing delays for months. Is that grounds for refusing a claim?
No. Planned infrastructure works do not exempt carriers from paying compensation. If your train was delayed because of works, you still qualify. The carrier would need to prove a genuinely extraordinary and unavoidable circumstance to avoid paying, and scheduled works are not that.
I was heading to Switzerland and was delayed crossing the border. How does that work?
EU rail compensation law covers the EU portion of your journey. Switzerland is not an EU member, but the leg from Freiburg to the Swiss border is. If the delay started in Germany and caused you to arrive late at a Swiss destination, you may have rights under both EU law and Swiss rail regulations. We focus on the EU leg and file accordingly.