¿Retraso en Potsdam Hauptbahnhof? Probablemente te deben dinero.
27% de los trenes aquí llegan tarde. La ley de la UE dice que puedes recuperar el 25–50% de tu billete. Gestionamos la reclamación.
Si tu tren llegó 60 o más minutos tarde en Potsdam Hauptbahnhof, tienes derecho al 25% del precio del billete de vuelta. ¿Dos horas o más? 50% de vuelta. Comprueba si cumples los requisitos en 30 segundos.
Por qué las reclamaciones desde Potsdam Hauptbahnhof tienen éxito
Las causas de los retrasos aquí están bien documentadas - y ninguna es culpa tuya:
- ›ODEG RE1 delays on the Magdeburg-Berlin-Potsdam axis
- ›S-Bahn S7 disruptions on the Berlin-Potsdam line
- ›Infrastructure works on the heavily used suburban corridor
- ›Knock-on delays from Berlin Hbf congestion
Estas causas no eximen al operador de responsabilidad. La congestión y los problemas de infraestructura son responsabilidad del operador.
Operadores en Potsdam Hauptbahnhof
Rutas desde Potsdam Hauptbahnhof
Instalaciones en Potsdam Hauptbahnhof
- ✓WiFi
- ✓Shops
- ✓Restaurants
- ✓Taxi rank
- ✓S-Bahn access
- ✓Tram connections
- ✓Bus connections
- ✓Left luggage
- ✓Bike rental
Tus preguntas, respuestas directas
I took the ODEG RE1 from Magdeburg to Potsdam and it was delayed. Can I claim?
Yes. ODEG is covered by EU Regulation 2021/782. The Magdeburg-Potsdam journey is around 140 km, well above the 75 km threshold. If you arrived at Potsdam 60 or more minutes late, you can claim 25% of your ticket price back. 120 minutes or more gets you 50%.
I took the S7 S-Bahn from Berlin to Potsdam and it was very late. Does that qualify?
The S7 S-Bahn from Berlin to Potsdam is about 36 km, which is below the 75 km minimum for EU rail compensation. S-Bahn and short regional journeys under 75 km are not covered by EU Regulation 2021/782.
I was visiting Sanssouci and came by regional train from a city further away. My journey was over 100 km and I was delayed 80 minutes. Can I claim?
Yes. Tourist or leisure travel is treated the same as any other rail journey. If your journey was over 75 km and you arrived 80 minutes late at your ticketed destination, you qualify for 25% of the ticket price back.
Does it matter that Potsdam is not in Berlin but in the state of Brandenburg?
No. EU rail law applies across all of Germany regardless of which federal state the station is in. Your rights are identical at Potsdam Hbf as they would be at any Berlin station.
I have a Brandenburg state ticket (Brandenburg-Berlin Ticket). Can I claim compensation with it?
State day tickets like the Brandenburg-Berlin Ticket cover only certain regional services and are not priced per journey in the traditional sense. EU compensation is typically calculated on the price paid for a specific journey. If you used a day ticket that does not correspond to a specific route price, the compensation calculation is more complex — contact us and we will assess your specific situation.