25%
Only if we win. Nothing otherwise.
TrainOwed charges a 25% success fee on the compensation recovered.
No upfront payment. No fee if we lose. If we successfully recover your compensation, we keep 25%. You receive 75%.
Example calculation
- Ticket price
- €120
- Delay
- 120 min → 50% refund
- Your compensation
- €60
- TrainOwed fee (25%)
- €15
- You receive
- €45
Frequently asked questions
When do I pay?
Not upfront. The fee is deducted after your compensation is paid out. If we don't win, you pay nothing.
Is the 25% taken from my ticket price or my compensation?
Only from the compensation. If your compensation is €60, our fee is €15. You receive €45.
Are there any other costs?
No. No sign-up fee. No processing fee. No hidden costs. 25% is all there is.