Question 1

Can I claim compensation on Go-Ahead Bayern delays?

Accepted Answer

Yes. EU 2021/782 fully applies to Go-Ahead Bayern. For delays of 60+ minutes at your final destination, you can claim 25% of your ticket price. 120+ minutes: 50%.

Question 2

Why are Go-Ahead Bayern trains often delayed?

Accepted Answer

Go-Ahead Bayern operates on DB-owned infrastructure. Most delays cascade from mainline disruptions on the Augsburg–Munich and Augsburg–Ulm corridors, which are heavily used by DB long-distance services.

Question 3

Is Go-Ahead Bayern a new operator?

Accepted Answer

Go-Ahead Bayern started operations in December 2021 as part of Bavaria's competitive tender process for regional rail. It is a subsidiary of the UK's Go-Ahead Group, which also operates rail and bus franchises in the UK, Germany, and Scandinavia.

Question 4

How do I file a delay compensation claim with Go-Ahead Bayern?

Accepted Answer

Submit via go-ahead-bahn.de/fahrgastrechte or through TrainOwed within 90 days of your journey. You need your ticket and the delay duration.

Go-Ahead Bayern задержал вас. Получите 25–50% стоимости билета обратно.

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