Late on Berlin Hauptbahnhof → Hamburg Hauptbahnhof? Here's What You're Owed.
If your train arrived 60+ minutes late, you're legally entitled to money back. We get it for you.
- Check in 30 seconds
- No win, no fee
- Claims settled in 4–8 weeks
Around 36.8% of trains on this route arrive late. That's not a bad day — that's a pattern. And every one of those delayed passengers is owed money. Most never claim. Under EU 2021/782, if your train arrived 60 or more minutes late, you get 25% of your ticket back. Two hours or more? 50% back. On a typical fare for this route, that's Up to EUR 75 on a EUR 149 ticket. We get it back for you. You pay nothing unless we win.
Какую компенсацию вы должны получить?
60 минут опоздания: 25% of your ticket price.Два часа опоздания: 50% of your ticket price.Для реального примера: Up to EUR 75 on a EUR 149 ticket. Calculated on what you actually paid — discounts and sale fares included.
Compensation under EU Regulation 2021/782
| Delay | You are owed | Example |
|---|---|---|
| 60–119 minutes | 25% of ticket price | €25 on a €100 ticket |
| 120+ minutes | 50% of ticket price | €50 on a €100 ticket |
| Cancellation | Full refund or rerouting | Full ticket price refunded |
| Missed connection | 25–50% based on total delay | Calculated on full journey ticket |
| Regulation | EU 2021/782 | |
Почему на этом маршруте есть проблема с опозданиями
Основные причины на этом маршруте: Hamburg Hauptbahnhof congestion, Infrastructure maintenance, Flixtrain schedule conflicts, Weather on open stretches. Опоздания наихудшие в December, January, February. Главное: ничего из этого не освобождает перевозчика от ответственности. Часто задаваемые вопросы по спорным претензиям.
Как мы возвращаем ваши деньги
- 1
Tell us your journey — takes 30 seconds. Your route, your ticket price, and when you arrived. That's it. We do the rest.
- 2
We verify the delay and calculate exactly what you're owed. We check the actual arrival time against your scheduled arrival under EU 2021/782. 60–119 minutes late = 25% back. 120+ minutes = 50% back.
- 3
We file the claim with Deutsche Bahn or Flixtrain on your behalf. We write the claim, submit it, and chase it. If they reject it, we appeal. If they go quiet, we escalate to the rail regulator.
- 4
You get paid. We take 25% — only if we win.. When the money lands, we take our cut. If the claim fails for any reason, you pay nothing. Zero.
Или перейдите сразу к проверку соответствия — 30 seconds, no commitment.
Связанные маршруты
Ваши вопросы, прямые ответы
My Berlin to Hamburg train was over an hour late. Do I have a claim?
Almost certainly. About 37% of services on this route are delayed. If you arrived in Hamburg 60+ minutes after your scheduled arrival, you're owed 25% of your fare. Two hours late? 50%. We check and claim for you.
I was on Flixtrain, not DB. Can I still claim?
Yes. EU Regulation 2021/782 covers Flixtrain just like Deutsche Bahn. If your Flixtrain was 60+ minutes late, you have a valid claim.
DB says the delay was caused by a strike. Do I still get paid?
Yes. Strikes by DB or Flixtrain's own staff are not force majeure under EU law. They cannot use their own strike to avoid paying you. We push back on this every time.
How much am I owed for a Berlin to Hamburg delay?
60–119 minutes late: 25% of what you paid. 120+ minutes: 50%. On a EUR 149 ticket, that's EUR 37.25 to EUR 74.50.
How long do I have to claim?
90 days from the date of travel. After that, journey records get deleted and claims become very difficult. Check now.
Последнее обновление: март 2026