Late on Munich Hauptbahnhof → Vienna Hauptbahnhof? Here's What You're Owed.
If your train arrived 60+ minutes late, you're legally entitled to money back. We get it for you.
- Check in 30 seconds
- No win, no fee
- Claims settled in 4–8 weeks
Around 31.2% of trains on this route arrive late. That's not a bad day — that's a pattern. And every one of those delayed passengers is owed money. Most never claim. Under EU 2021/782, if your train arrived 60 or more minutes late, you get 25% of your ticket back. Two hours or more? 50% back. On a typical fare for this route, that's Up to EUR 70 on a EUR 139 ticket. We get it back for you. You pay nothing unless we win.
Какую компенсацию вы должны получить?
60 минут опоздания: 25% of your ticket price.Два часа опоздания: 50% of your ticket price.Для реального примера: Up to EUR 70 on a EUR 139 ticket. Calculated on what you actually paid — discounts and sale fares included.
Compensation under EU Regulation 2021/782
| Delay | You are owed | Example |
|---|---|---|
| 60–119 minutes | 25% of ticket price | €25 on a €100 ticket |
| 120+ minutes | 50% of ticket price | €50 on a €100 ticket |
| Cancellation | Full refund or rerouting | Full ticket price refunded |
| Missed connection | 25–50% based on total delay | Calculated on full journey ticket |
| Regulation | EU 2021/782 | |
Почему на этом маршруте есть проблема с опозданиями
Основные причины на этом маршруте: Border crossing delays, Infrastructure works in Bavaria, Salzburg bottleneck, Winter weather. Опоздания наихудшие в December, January, July, August. Главное: ничего из этого не освобождает перевозчика от ответственности. Часто задаваемые вопросы по спорным претензиям.
Как мы возвращаем ваши деньги
- 1
Tell us your journey — takes 30 seconds. Your route, your ticket price, and when you arrived. That's it. We do the rest.
- 2
We verify the delay and calculate exactly what you're owed. We check the actual arrival time against your scheduled arrival under EU 2021/782. 60–119 minutes late = 25% back. 120+ minutes = 50% back.
- 3
We file the claim with Deutsche Bahn or Nightjet on your behalf. We write the claim, submit it, and chase it. If they reject it, we appeal. If they go quiet, we escalate to the rail regulator.
- 4
You get paid. We take 25% — only if we win.. When the money lands, we take our cut. If the claim fails for any reason, you pay nothing. Zero.
Или перейдите сразу к проверку соответствия — 30 seconds, no commitment.
Связанные маршруты
Ваши вопросы, прямые ответы
My Munich to Vienna train was over an hour late. Am I owed money?
Yes. About 31% of services on this route are delayed. If you arrived in Vienna 60+ minutes after your scheduled time, you're entitled to 25% of your ticket. 120+ minutes? 50%. EU law applies to both DB daytime services and Nightjet.
How much can I claim for a Munich to Vienna delay?
60–119 minutes late: 25% of your ticket. 120+ minutes: 50%. On a EUR 139 ticket, that's EUR 34.75 to EUR 69.50. For Nightjet, the sleeper supplement you paid is included.
The delay was at the Austrian border. Does it still count?
Yes. The total delay to Vienna is what matters — EU 2021/782 covers the full cross-border journey. Border and Salzburg bottleneck delays are part of the operator's responsibility.
The operator blamed weather or the border crossing. Is that a valid defence?
Mild weather and routine border operations are not force majeure. We challenge these excuses and push for the regulator to review the case if needed.
How long do I have to claim?
90 days from your date of travel. Check now — the sooner you start, the easier it is.
Последнее обновление: март 2026