Question 1

How do I claim Flixtrain delay compensation?

Accepted Answer

Submit your claim at flixtrain.com/service/compensation or through TrainOwed within 90 days of travel. You need your booking confirmation and the delay details.

Question 2

Does EU law apply to Flixtrain?

Accepted Answer

Yes. EU Regulation 2021/782 applies to Flixtrain services in Germany. Delays of 60+ minutes at your final destination entitle you to 25-50% of your ticket price.

Question 3

Why is Flixtrain often delayed?

Accepted Answer

Flixtrain uses DB infrastructure and must fit around DB train schedules. Delays often cascade from DB trains or infrastructure issues that affect all operators on the network.

Question 4

Can I claim on a very cheap Flixtrain ticket?

Accepted Answer

Yes. EU law covers all ticket prices. The minimum payout is EUR 4, even on the cheapest tickets.

Question 5

Is Flixtrain covered in Sweden too?

Accepted Answer

Flixtrain operates on some Swedish routes. EU 2021/782 applies in Sweden as well, so your rights are the same.

Flixtrain задержал вас. Получите 25–50% стоимости билета обратно.

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Часто задаваемые вопросы о компенсации Flixtrain