Опоздание на станции Karlsruhe Hauptbahnhof? Вероятно, вам причитается компенсация.
28% поездов здесь прибывают с опозданием. Закон ЕС говорит, что вы получите 25–50% стоимости билета обратно. Мы ведём претензию.
Если ваш поезд прибыл на 60 или более минут позже на станции Karlsruhe Hauptbahnhof, вы имеете право на 25% стоимости билета обратно. Два часа или больше? 50% обратно. Проверьте за 30 секунд, имеете ли вы право.
Почему претензии со станции Karlsruhe Hauptbahnhof успешны
Причины опозданий здесь хорошо задокументированы — и ни одна из них не является вашей виной:
- ›TGV and ICE traffic on the Frankfurt-Basel corridor
- ›International delays propagating from Paris via TGV
- ›Works on the Rhine Valley high-speed upgrade
- ›Tram-train interaction delays at the station throat
Эти причины не освобождают перевозчика от ответственности. Перегруженность и инфраструктурные проблемы — это ответственность перевозчика.
Перевозчики на станции Karlsruhe Hauptbahnhof
Маршруты со станции Karlsruhe Hauptbahnhof
Объекты на станции Karlsruhe Hauptbahnhof
- ✓WiFi
- ✓Shops
- ✓Restaurants
- ✓Taxi rank
- ✓Tram connections (Stadtbahn)
- ✓S-Bahn access
- ✓Left luggage
- ✓DB Service Point
- ✓Bike rental
Ваши вопросы, прямые ответы
I arrived late at Karlsruhe on a TGV from Paris. Can I claim compensation?
Yes. EU Regulation 2021/782 applies to all rail journeys within EU territory, including TGV services. If you arrived at your ticketed destination 60 or more minutes late, you can claim from the carrier that issued your ticket (SNCF or DB, depending on who you booked with).
My ICE from Frankfurt to Basel was delayed at Karlsruhe. How much can I claim?
The compensation is 25% of your ticket price for a 60-119 minute delay, and 50% for 120 minutes or more. We calculate it on the exact price you paid, including any discounts.
What is the Karlsruhe model, and does it affect delays?
The Karlsruhe model (Stadtbahn) allows trams to share tracks with mainline trains in some sections. While innovative, the mixing of tram and rail traffic on shared approach tracks can cause minor delays when tram schedules interact with train timings. For compensation purposes it does not matter — your rights are the same.
I took a DB regional train from Karlsruhe south toward Switzerland. Is that covered?
Yes, if the journey was over 75 km. Regional trains on the Karlsruhe-Basel route are well over that threshold. A delay of 60+ minutes at your destination qualifies you for 25% or 50% compensation.
Do I need to speak German to file a compensation claim?
No. TrainOwed handles all communication with DB in German on your behalf. You interact with us in English. DB is legally required to process valid claims regardless of the language the passenger originally uses.