Опоздание на станции Mannheim Hauptbahnhof? Вероятно, вам причитается компенсация.
29% поездов здесь прибывают с опозданием. Закон ЕС говорит, что вы получите 25–50% стоимости билета обратно. Мы ведём претензию.
Если ваш поезд прибыл на 60 или более минут позже на станции Mannheim Hauptbahnhof, вы имеете право на 25% стоимости билета обратно. Два часа или больше? 50% обратно. Проверьте за 30 секунд, имеете ли вы право.
Почему претензии со станции Mannheim Hauptbahnhof успешны
Причины опозданий здесь хорошо задокументированы — и ни одна из них не является вашей виной:
- ›High ICE frequency on Frankfurt-Stuttgart and Frankfurt-Basel corridors
- ›Mannheim junction complexity — multiple route confluences
- ›Infrastructure works on the Rhine Valley line
- ›Peak-hour platform conflicts at a major interchange
Эти причины не освобождают перевозчика от ответственности. Перегруженность и инфраструктурные проблемы — это ответственность перевозчика.
Перевозчики на станции Mannheim Hauptbahnhof
Маршруты со станции Mannheim Hauptbahnhof
Объекты на станции Mannheim Hauptbahnhof
- ✓WiFi
- ✓DB Lounge (first class)
- ✓Shops
- ✓Restaurants
- ✓Taxi rank
- ✓Tram connections
- ✓S-Bahn access
- ✓Left luggage
- ✓DB Service Point
Ваши вопросы, прямые ответы
My ICE from Frankfurt to Stuttgart was delayed at Mannheim. Can I claim?
Yes. If you boarded or alighted at Mannheim and arrived at your final destination 60 or more minutes late, you can claim. The compensation is 25% for 60-119 minutes and 50% for 120 minutes or more, based on the ticket price you paid.
I was on a TGV or ICE heading to Karlsruhe and Basel through Mannheim. Does EU law cover this?
Yes. EU Regulation 2021/782 covers all mainline rail journeys within the EU, including international journeys that cross borders within EU member states. If the journey originated in or passed through an EU country and you were delayed 60+ minutes, you can claim.
Why is Mannheim such a busy junction?
Mannheim is where the Frankfurt-Stuttgart ICE line meets the Frankfurt-Karlsruhe-Basel Rhine Valley corridor. Trains from multiple directions pass through the same set of tracks and platforms, making it one of Germany's busiest rail junctions per platform. Delays in any direction propagate quickly.
I transferred at Mannheim and missed my connection because the first train was late. Can I claim for the whole journey?
Yes, if you were on a single through ticket. DB is responsible for the full itinerary. If the missed connection caused your arrival at the final destination to be 60+ minutes late, you can claim based on that total delay.
What if DB refuses my claim at Mannheim?
If DB rejects your claim or does not respond within one month, you can escalate to the German rail arbitration body (Schlichtungsstelle Nahverkehr or the Federal Railway Authority). We manage the escalation for you at no additional cost.