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EU 2021/782

Late on Berlin Hauptbahnhof → Munich Hauptbahnhof? Here's What You're Owed.

If your train arrived 60+ minutes late, you're legally entitled to money back. We get it for you.

  • Check in 30 seconds
  • No win, no fee
  • Claims settled in 4–8 weeks

Around 36.5% of trains on this route arrive late. That's not a bad day — that's a pattern. And every one of those delayed passengers is owed money. Most never claim. Under EU 2021/782, if your train arrived 60 or more minutes late, you get 25% of your ticket back. Two hours or more? 50% back. On a typical fare for this route, that's Up to EUR 124.50 on a EUR 249 ticket. We get it back for you. You pay nothing unless we win.

36.5%
Delay rate
Trains arriving late on this route
4h 00m
Average journey time
Typical scheduled duration
Hourly (ICE)
Services per day
Approximate daily departures
EUR 29 - 249
Typical ticket price
Standard fare range for this route

What Compensation Are You Owed?

60 minutes late: 25% of ticket price. Two hours late: 50% of ticket price. For a real example: Up to EUR 124.50 on a EUR 249 ticket. Calculated on what you actually paid — discounts and sale fares included.

Compensation under EU Regulation 2021/782

Source: EU Regulation 2021/782. Minimum payout: €4. Claims must be filed within 90 days.
DelayYou are owedExample
60–119 minutes25% of ticket price€25 on a €100 ticket
120+ minutes50% of ticket price€50 on a €100 ticket
CancellationFull refund or reroutingFull ticket price refunded
Missed connection25–50% based on total delayCalculated on full journey ticket
RegulationEU 2021/782

Why This Route Has a Delay Problem

The main causes on this route: ICE technical failures, Erfurt-Nuremberg bottleneck, Construction works, Congestion at Frankfurt Hbf. Delays are worst in December, January, July. Here's what matters: none of these let the operator off the hook. Congestion, technical failures, infrastructure issues — that's on them, not you. Regulators consistently side with passengers on these claims. If they try to reject yours, we appeal. See the FAQ on disputed claims.

How We Get Your Money Back

  1. 1

    Tell us your journey — takes 30 seconds. Your route, your ticket price, and when you arrived. That's it. We do the rest.

  2. 2

    We verify the delay and calculate exactly what you're owed. We check the actual arrival time against your scheduled arrival under EU 2021/782. 60–119 minutes late = 25% back. 120+ minutes = 50% back.

  3. 3

    We file the claim with Deutsche Bahn on your behalf. We write the claim, submit it, and chase it. If they reject it, we appeal. If they go quiet, we escalate to the rail regulator.

  4. 4

    You get paid. We take 25% — only if we win.. When the money lands, we take our cut. If the claim fails for any reason, you pay nothing. Zero.

Or go straight to the eligibility check — 30 seconds, no commitment.

Your Questions, Straight Answers

My Berlin to Munich train was over an hour late. Do I have a case?

Yes. 37% of ICE trains on this route are delayed — Deutsche Bahn's own data confirms it. If you arrived 60+ minutes late at Munich, you're owed 25% of your ticket back. 120+ minutes? 50%. Tell us your journey and we'll handle the rest.

How much am I owed for a Berlin to Munich delay?

60–119 minutes late: 25% of what you paid. 120+ minutes: 50%. On a EUR 249 flexible ticket, that's EUR 62.25 to EUR 124.50. It's calculated on the price you actually paid, including sale fares.

DB cancelled my ICE and I arrived late on a later train. Can I still claim?

Yes. If the rescheduled service got you to Munich 60+ minutes after your original scheduled arrival, you can claim compensation on top of — or instead of — a refund. You have a choice.

DB rejected my claim. What now?

DB rejects a lot of first-time claims. We appeal. If that doesn't work, we take it to the söp — the transport ombudsman — who can compel DB to pay. You pay nothing unless we get your money.

How long do I have to claim?

90 days from the date of travel. DB deletes journey records after that, making late claims very hard. Don't wait — check now.

Last updated: March 2026