My Cologne to Berlin ICE was more than two hours late. How much can I claim?

A delay of 120 minutes or more entitles you to 50% of your ticket price under EU Regulation 2021/782. On a EUR 159 ticket that is EUR 79.50. TrainOwed submits the claim and handles all communication with Deutsche Bahn.

The train left Cologne on time but was very late arriving in Berlin. Does the departure time matter?

No. EU compensation is based solely on your arrival time at your final destination. A train that departs on time but loses 90 minutes en route still triggers a valid claim for 25% of your fare.

Can I claim if I only travelled part of the route — say, Cologne to Dortmund on the same ticket?

Compensation is calculated for your booked journey. If you booked Cologne to Berlin but only travelled to Dortmund, you would claim based on the delay at your actual alighting point relative to the scheduled time there.

The Dortmund–Cologne stretch is notorious for bottlenecks. Is spring also a bad time to travel?

April is one of the three peak delay months on this corridor, likely due to maintenance windows scheduled after winter. If you are travelling in April, delays are more common than average — and your right to compensation is the same year-round.

DB's app showed the train was cancelled but then it ran — and arrived late. What do I do?

If you boarded a rescheduled or re-activated service and it arrived late, EU rules still apply. Keep your original ticket and note the actual arrival time. TrainOwed can work with these messy situations.

EU 2021/782

Cologne Hauptbahnhof'dan Berlin Hauptbahnhof'a tren gecikti mi? Size ne borçlu olduğuna bakın.

Tren 60+ dakika gecikmişse, para iade hakkınız var. Biz sizin için alıyoruz.

Tazminatımı Kontrol Et

30 saniyede kontrol et
Kazanamazsak ücret yok
Talepler 4–8 haftada çözümlenir

Around 42.3% of trains on this route arrive late. That's not a bad day — that's a pattern. And every one of those delayed passengers is owed money. Most never claim. Under EU 2021/782, if your train arrived 60 or more minutes late, you get 25% of your ticket back. Two hours or more? 50% back. On a typical fare for this route, that's Up to EUR 80 on a EUR 159 ticket. We get it back for you. You pay nothing unless we win.

Güzergah bilgisi

Mesafe: 572 km | Süre: 4h 20m | Sıklık: Every 2 hours | Operatörler: Deutsche Bahn

42.3%

Gecikme oranı

Bu güzergahta geç gelen trenler

4h 20m

Ortalama yolculuk süresi

Tipik planlanan süre

Every 2 hours

Günlük sefer sayısı

Yaklaşık günlük kalkışlar

EUR 29 - 159

Tipik bilet fiyatı

Bu güzergah için standart fiyat aralığı

Ne Kadar Tazminat Hakkınız Var?

60 dakika gecikmeli: 25% of your ticket price.İki saat gecikmeli: 50% of your ticket price.Gerçek bir örnek için: Up to EUR 80 on a EUR 159 ticket.Calculated on what you actually paid — discounts and sale fares included.

Compensation under EU Regulation 2021/782

Source: EU Regulation 2021/782. Minimum payout: €4. Claims must be filed within 90 days.
Delay	You are owed	Example
60–119 minutes	25% of ticket price	€25 on a €100 ticket
120+ minutes	50% of ticket price	€50 on a €100 ticket
Cancellation	Full refund or rerouting	Full ticket price refunded
Missed connection	25–50% based on total delay	Calculated on full journey ticket
Regulation		EU 2021/782

Bu Güzergahın Neden Gecikme Sorunu Var

Bu güzergahtaki başlıca nedenler: Dortmund–Cologne bottleneck, Frankfurt interchange delays, Long-distance cascade effects, Cologne Hauptbahnhof congestion. Gecikmeler en çok şu dönemde yaşanıyor: December, January, April. Önemli olan şu: bunların hiçbiri operatörü sorumluluktan kurtarmıyor. Yoğunluk, teknik arızalar, altyapı sorunları, bu onların meselesi, sizin değil. İtirazlı talepler için SSS.

Kaynak

Deutsche Bahn Integrated Report 2024

Paranızı Nasıl Geri Alıyoruz

1
Yolculuğunuzu bize anlatın, 30 saniye sürer. Güzergahınız, bilet fiyatınız ve ne zaman vardığınız. Hepsi bu. Gerisini biz yaparız.
2
We verify the delay and calculate exactly what you're owed. We check the actual arrival time against your scheduled arrival under EU 2021/782. 60–119 minutes late = 25% back. 120+ minutes = 50% back.
3
We file the claim with Deutsche Bahn on your behalf. We write the claim, submit it, and chase it. If they reject it, we appeal. If they go quiet, we escalate to the rail regulator.
4
Ödeme alırsınız. %1 bakım ücreti, sadece kazanırsak.. Para geldiğinde payımızı alırız. Talep herhangi bir nedenle başarısız olursa siz hiçbir şey ödemezsiniz. Sıfır.

Ya da doğrudan uygunluk kontrolü — 30 seconds, no commitment.

Sorularınız, Doğrudan Yanıtlar

Son güncelleme: Mart 2026