Delayed at Berlin Hauptbahnhof? You're Probably Owed Money.
36.4% of trains here arrive late. EU law says you get 25–50% of your ticket back. We handle the claim.
If your train arrived 60 or more minutes late at Berlin Hauptbahnhof or beyond, you're entitled to 25% of your ticket price back. Two hours or more? 50% back. That's not a goodwill gesture — it's EU law, and the operator is legally required to pay it. Most passengers never claim. We fix that. Check if you qualify in 30 seconds.
Why Claims from Berlin Hauptbahnhof Succeed
The causes of delays here are well-documented — and none of them are your fault:
- ›ICE technical failures
- ›Berlin track congestion
- ›Infrastructure works on north-south corridor
These causes don't let the operator off the hook. Congestion and infrastructure issues are the operator's responsibility — not force majeure. That's why claims from this station hold up, even when operators push back.
Operators at Berlin Hauptbahnhof
Routes from Berlin Hauptbahnhof
Facilities at Berlin Hauptbahnhof
- ✓WiFi
- ✓DB Lounge (first class)
- ✓Shops
- ✓Restaurants
- ✓Taxi rank
- ✓S-Bahn access
- ✓U-Bahn access
- ✓Left luggage
- ✓Bike rental
Your Questions, Straight Answers
My train arrived late at Berlin Hauptbahnhof. Am I owed money?
Over 36% of long-distance arrivals at Berlin Hbf are delayed. If you arrived 60+ minutes after your scheduled time, yes — you're owed 25% of your ticket price. Two hours or more? 50%. We get it back for you.
How much am I owed for a delay at Berlin?
60–119 minutes late: 25% of what you paid. 120+ minutes: 50%. We calculate it on the actual fare you paid, including discounts and sale prices.
I missed a connection at Berlin Hbf because of a late train. What are my rights?
On a through ticket, DB is responsible for the full journey. If a missed connection at Berlin meant you arrived at your final destination 60+ minutes late, you can claim for the total delay. We handle this.
DB offered me a meal voucher instead of money. Do I have to accept?
No. You can insist on cash. Vouchers are DB's preferred option because they cost less — but EU law gives you the right to monetary compensation. We make sure you get it.
How long do I have to claim?
90 days from the date of travel. DB deletes journey records after that. Don't wait — check now.