Question 1

My ICE stopped at Augsburg on the way from Stuttgart to Munich and arrived late. Can I claim?

Accepted Answer

Yes. If your ticketed destination was Munich (or another city beyond Augsburg) and you arrived 60+ minutes late, you can claim. The compensation is 25% of your ticket price for 60-119 minutes, and 50% for 120 minutes or more.

Question 2

I was on a Go-Ahead Bayern regional train from Augsburg. Does that operator count?

Accepted Answer

Yes. Go-Ahead Bayern operates under a public service contract and is covered by EU Regulation 2021/782. If your journey was over 75 km and you were delayed 60+ minutes, you can claim compensation from Go-Ahead Bayern.

Question 3

My train from Augsburg to Ulm was very late. The distance is about 90 km — does that qualify?

Accepted Answer

Yes, 90 km is above the 75 km threshold for EU compensation. A delay of 60-119 minutes gets you 25% of the ticket price back. 120 minutes or more gets you 50%.

Question 4

Augsburg is between Munich and Stuttgart. If I connect there and miss a train, who is responsible?

Accepted Answer

If you were on a single through ticket, Deutsche Bahn or the issuing carrier is responsible for the entire journey. A missed connection at Augsburg that caused a 60+ minute total delay at your destination means you can claim.

Question 5

Do I have to contact Go-Ahead Bayern and DB separately if two trains were involved?

Accepted Answer

No. You file one claim against the carrier that issued your ticket. If it was a through ticket covering both trains, one carrier handles the full claim. We manage all of this — you do not need to contact operators separately.

Запізнення на станції Augsburg Hauptbahnhof? Ймовірно, вам належить компенсація.

Чому претензії зі станції Augsburg Hauptbahnhof успішні

Перевізники на станції Augsburg Hauptbahnhof

Маршрути зі станції Augsburg Hauptbahnhof

Об'єкти на станції Augsburg Hauptbahnhof

Ваші запитання, прямі відповіді