Question 1

My Metronom train from Hamburg arrived late at Bremen. Can I claim?

Accepted Answer

Yes, if the journey was over 75 km. Hamburg to Bremen is around 120 km, so it qualifies under EU Regulation 2021/782. A delay of 60-119 minutes gets you 25% back; 120 minutes or more gets you 50%.

Question 2

My ICE from Bremen to Frankfurt was delayed. How do I claim?

Accepted Answer

File your claim through TrainOwed with your journey date and ticket details. We submit it directly to Deutsche Bahn. You do not need to write any letters or visit a station. The process takes about two minutes.

Question 3

Bremen is a smaller city — does that affect my compensation rights compared to bigger stations?

Accepted Answer

No. EU Regulation 2021/782 applies equally regardless of station size. Passengers at Bremen Hbf have exactly the same rights as those at Frankfurt or Berlin. The only criteria are delay length (60+ minutes) and journey distance (75+ km).

Question 4

My regional train was cancelled and no replacement came for 45 minutes. Then when I got to my destination I was 65 minutes late. Can I claim?

Accepted Answer

Yes. The total delay at your destination — in this case 65 minutes — is what determines compensation, not the reason or the sequence of events. A 65-minute total delay qualifies for 25% of the ticket price.

Question 5

How do I know if the delay was long enough to qualify?

Accepted Answer

Check your original scheduled arrival time against when you actually arrived at your final destination. If the difference is 60 minutes or more, you qualify. DB's own data shows the delay for every train, and we retrieve it automatically when you file.

Запізнення на станції Bremen Hauptbahnhof? Ймовірно, вам належить компенсація.

Чому претензії зі станції Bremen Hauptbahnhof успішні

Перевізники на станції Bremen Hauptbahnhof

Маршрути зі станції Bremen Hauptbahnhof

Об'єкти на станції Bremen Hauptbahnhof

Ваші запитання, прямі відповіді