Запізнення на станції Potsdam Hauptbahnhof? Ймовірно, вам належить компенсація.
27% поїздів тут прибувають із запізненням. Закон ЄС каже, що ви отримаєте 25–50% вартості квитка назад. Ми ведемо претензію.
Якщо ваш поїзд прибув на 60 або більше хвилин пізніше на станції Potsdam Hauptbahnhof, ви маєте право на 25% вартості квитка назад. Дві години або більше? 50% назад. Перевірте за 30 секунд, чи маєте право.
Чому претензії зі станції Potsdam Hauptbahnhof успішні
Причини запізнень тут добре задокументовані — і жодна з них не є вашою виною:
- ›ODEG RE1 delays on the Magdeburg-Berlin-Potsdam axis
- ›S-Bahn S7 disruptions on the Berlin-Potsdam line
- ›Infrastructure works on the heavily used suburban corridor
- ›Knock-on delays from Berlin Hbf congestion
Ці причини не звільняють перевізника від відповідальності. Перевантаженість і проблеми з інфраструктурою — це відповідальність перевізника.
Перевізники на станції Potsdam Hauptbahnhof
Маршрути зі станції Potsdam Hauptbahnhof
Об'єкти на станції Potsdam Hauptbahnhof
- ✓WiFi
- ✓Shops
- ✓Restaurants
- ✓Taxi rank
- ✓S-Bahn access
- ✓Tram connections
- ✓Bus connections
- ✓Left luggage
- ✓Bike rental
Ваші запитання, прямі відповіді
I took the ODEG RE1 from Magdeburg to Potsdam and it was delayed. Can I claim?
Yes. ODEG is covered by EU Regulation 2021/782. The Magdeburg-Potsdam journey is around 140 km, well above the 75 km threshold. If you arrived at Potsdam 60 or more minutes late, you can claim 25% of your ticket price back. 120 minutes or more gets you 50%.
I took the S7 S-Bahn from Berlin to Potsdam and it was very late. Does that qualify?
The S7 S-Bahn from Berlin to Potsdam is about 36 km, which is below the 75 km minimum for EU rail compensation. S-Bahn and short regional journeys under 75 km are not covered by EU Regulation 2021/782.
I was visiting Sanssouci and came by regional train from a city further away. My journey was over 100 km and I was delayed 80 minutes. Can I claim?
Yes. Tourist or leisure travel is treated the same as any other rail journey. If your journey was over 75 km and you arrived 80 minutes late at your ticketed destination, you qualify for 25% of the ticket price back.
Does it matter that Potsdam is not in Berlin but in the state of Brandenburg?
No. EU rail law applies across all of Germany regardless of which federal state the station is in. Your rights are identical at Potsdam Hbf as they would be at any Berlin station.
I have a Brandenburg state ticket (Brandenburg-Berlin Ticket). Can I claim compensation with it?
State day tickets like the Brandenburg-Berlin Ticket cover only certain regional services and are not priced per journey in the traditional sense. EU compensation is typically calculated on the price paid for a specific journey. If you used a day ticket that does not correspond to a specific route price, the compensation calculation is more complex — contact us and we will assess your specific situation.