Train Delay Compensation in Germany
Germany applies EU 2021/782. The German term 'Fahrgastrechte' (passenger rights) is widely known. Deutsche Bahn operates the main network. Claims can be filed at DB service points, online, or via the Federal Railway Authority (EBA).
Key Facts
- Regulation
- EU 2021/782 + Fahrgastrechte
- Minimum delay threshold
- 60 minutes
- Local term
- Fahrgastrechte
- Regulatory body
- Eisenbahn-Bundesamt (EBA)
- Claim portal
- bahn.de/fahrgastrechte
Compensation Amounts
Under EU Regulation 2021/782, Germany train passengers are entitled to:
| Delay | Compensation | Example (€80 ticket) |
|---|---|---|
| 60–119 minutes | 25% of ticket price | €20 |
| 120+ minutes | 50% of ticket price | €40 |
Additional Passenger Rights
Free replacement transport for delays over 20 minutes. Meals and accommodation for overnight delays.
Frequently Asked Questions
What are my train delay rights in Germany?▾
In Germany, train delay compensation is governed by EU 2021/782 + Fahrgastrechte. The minimum delay threshold is 60 minutes. The local term for this is Fahrgastrechte.
Who enforces train passenger rights in Germany?▾
The regulatory body for train passenger rights in Germany is Eisenbahn-Bundesamt (EBA). You can escalate unresolved claims to this body if your operator refuses to pay.
How do I claim train delay compensation in Germany?▾
You can claim directly through your operator (bahn.de/fahrgastrechte) or use TrainOwed's no-win, no-fee service. Gather your ticket, booking reference, and proof of delay before submitting.
Are strikes covered by train delay compensation in Germany?▾
Yes. EU Regulation 2021/782 does not allow operators to refuse compensation due to strikes. You can claim regardless of the cause of the delay.
What additional rights do Germany train passengers have?▾
Free replacement transport for delays over 20 minutes. Meals and accommodation for overnight delays.
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