Cookie Policy
Last updated: March 2026
What are cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to remember information about your visit — such as your language preference or consent choices — so you don't have to re-enter it on your next visit.
TrainOwed uses cookies in accordance with the EU ePrivacy Directive and GDPR. You can manage your preferences at any time using the cookie banner or by contacting us.
Cookies we use
| Category | Cookie / Provider | Purpose | Duration |
|---|---|---|---|
| Necessary | trainowed_cookie_consent | Stores your cookie consent preferences so the banner does not reappear on every visit. | 1 year |
| Necessary | Session storage (claim form) | Temporarily stores claim form state so your data is not lost if you navigate between steps. | Session |
| Analytics | Google Analytics 4_ga, _ga_* | Measures page views, sessions, and user journeys so we can understand how visitors use the site and improve it. No personally identifiable data is collected. IP addresses are anonymised. | Up to 2 years |
| Analytics | Google Tag Manager_gcl_au | Used by Google Tag Manager to coordinate the firing of tags and track conversions. | 90 days |
| Marketing | Google Ads_gcl_* | Tracks which ads led you to TrainOwed and measures the effectiveness of our advertising campaigns. Only set if you have consented to marketing cookies. | 90 days |
Consent and your choices
When you first visit TrainOwed, a cookie banner gives you the choice to accept all cookies, decline non-essential cookies, or manage your preferences individually. Only necessary cookies are set before you make a choice.
You can change your preferences at any time by clearing your browser's cookies for trainowed.com, which will cause the banner to reappear on your next visit. You can also manage cookies directly in your browser settings.
Third-party cookies
Analytics and marketing cookies are set by Google LLC. Google may use this data in accordance with its own privacy policy, available at policies.google.com/privacy. You can opt out of Google Analytics across all websites using the Google Analytics opt-out browser add-on.
Contact
If you have questions about our use of cookies, please contact us at privacy@trainowed.com or visit our contact page.