Question 1

Can I claim BRB delay compensation?

Accepted Answer

Yes. BRB (Bayerische Regiobahn) is covered by EU 2021/782. Delays of 60+ minutes at your destination entitle you to 25% of your ticket. 120+ minutes: 50%.

Question 2

Do BRB Alpine and ski resort routes often get delayed?

Accepted Answer

The BOB network serves the Alpine foothills and is susceptible to weather-related disruptions (snow, flooding) as well as infrastructure issues on single-track lines. However, weather is not an exemption under EU 2021/782 — you can still claim.

Question 3

How do I claim compensation on BRB?

Accepted Answer

Submit via brb.de/service/fahrgastrechte or through TrainOwed within 90 days. You need your ticket and delay confirmation. BRB must respond within 30 days.

Question 4

Is BRB different from Deutsche Bahn?

Accepted Answer

Yes. BRB (owned by Transdev) won the Bavarian tender from DB Regio. They operate their own trains but run on DB-managed infrastructure. Compensation claims go directly to BRB, not DB.

BRB (Bayerische Regiobahn) hat Sie aufgehalten. Erhalten Sie 25–50% Ihres Tickets zurück.

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