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Legal Notice

Last updated: March 2026

Company Information

TrainOwed
Email: info@trainowed.com
Website: trainowed.com

TrainOwed is currently in the process of formal registration. Full company registration details — including registered address, company number, and VAT number — will be published on this page upon completion.

Nature of Services

TrainOwed operates as a compensation claim service for train passengers in the EU and UK. We check eligibility, submit claims to train operators on passengers' behalf, and manage the claims process through to resolution on a no-win, no-fee basis.

TrainOwed is not a law firm, legal services provider, or regulated claims management company. We do not provide legal advice or represent individuals in court proceedings.

Responsible for Content

TrainOwed is responsible for the content of this website under applicable press and media laws. Contact: info@trainowed.com

Liability for Content

We make reasonable efforts to ensure the accuracy and completeness of information on this website. Compensation estimates and eligibility assessments are based on EU Regulation 2021/782, UK Delay Repay schemes, and publicly available operator policies — they do not constitute legal advice or guaranteed outcomes.

We cannot guarantee completeness, accuracy, or timeliness of all content. If you identify an error, please contact us and we will correct it promptly.

Liability for Links

This website may contain links to third-party websites. TrainOwed accepts no liability for the content of linked pages. Linked pages were checked for legal violations at the time of linking; no illegal content was identified at that time. Permanent monitoring of linked content is not reasonable without specific indication of a violation. We will remove links promptly upon notification of illegal content.

Copyright

Content published on this website — including text, graphics, data, and design — is subject to copyright law and belongs to TrainOwed or is licensed to it. Reproduction, editing, or distribution requires our written consent. Private, non-commercial viewing and downloading for personal use is permitted.

Data Protection

How we handle personal data is detailed in our Privacy Policy.

Dispute Resolution

We encourage contacting us directly before initiating formal proceedings: info@trainowed.com. EU residents may use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Supervisory Authority

UK users may contact the Information Commissioner's Office (ICO) at ico.org.uk. EU users may contact their national data protection authority.