Late on Hamburg Hauptbahnhof → Bremen Hauptbahnhof? Here's What You're Owed.
If your train arrived 60+ minutes late, you're legally entitled to money back. We get it for you.
- Check in 30 seconds
- No win, no fee
- Claims settled in 4–8 weeks
Around 31.8% of trains on this route arrive late. That's not a bad day — that's a pattern. And every one of those delayed passengers is owed money. Most never claim. Under EU 2021/782, if your train arrived 60 or more minutes late, you get 25% of your ticket back. Two hours or more? 50% back. On a typical fare for this route, that's Up to EUR 30 on a EUR 59 ticket. We get it back for you. You pay nothing unless we win.
What Compensation Are You Owed?
60 minutes late: 25% of your ticket price.Two hours late: 50% of your ticket price.For a real example: Up to EUR 30 on a EUR 59 ticket. Calculated on what you actually paid — discounts and sale fares included.
Compensation under EU Regulation 2021/782
| Delay | You are owed | Example |
|---|---|---|
| 60–119 minutes | 25% of ticket price | €25 on a €100 ticket |
| 120+ minutes | 50% of ticket price | €50 on a €100 ticket |
| Cancellation | Full refund or rerouting | Full ticket price refunded |
| Missed connection | 25–50% based on total delay | Calculated on full journey ticket |
| Regulation | EU 2021/782 | |
Why This Route Has a Delay Problem
The main causes on this route: Hamburg Hauptbahnhof departure delays, Metronom–DB slot conflicts, Level crossing incidents, Passenger boarding delays. Delays are worst in December, January, February. Here's what matters: none of these let the operator off the hook. Congestion, technical failures, infrastructure issues, that's on them, not you. Regulators consistently side with passengers on these claims. If they try to reject yours, we appeal. FAQ on disputed claims.
How We Get Your Money Back
- 1
Tell us your journey — takes 30 seconds. Your route, your ticket price, and when you arrived. That's it. We do the rest.
- 2
We verify the delay and calculate exactly what you're owed. We check the actual arrival time against your scheduled arrival under EU 2021/782. 60–119 minutes late = 25% back. 120+ minutes = 50% back.
- 3
We file the claim with Deutsche Bahn or Metronom on your behalf. We write the claim, submit it, and chase it. If they reject it, we appeal. If they go quiet, we escalate to the rail regulator.
- 4
You get paid. We take 25% — only if we win.. When the money lands, we take our cut. If the claim fails for any reason, you pay nothing. Zero.
Or go straight to the eligibility check — 30 seconds, no commitment.
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Last updated: March 2026