Late on Copenhagen Central Station → Hamburg Hauptbahnhof? Here's What You're Owed.
If your train arrived 60+ minutes late, you're legally entitled to money back. We get it for you.
- Check in 30 seconds
- No win, no fee
- Claims settled in 4–8 weeks
Around 33.6% of trains on this route arrive late. That's not a bad day — that's a pattern. And every one of those delayed passengers is owed money. Most never claim. Under EU 2021/782, if your train arrived 60 or more minutes late, you get 25% of your ticket back. Two hours or more? 50% back. On a typical fare for this route, that's Up to EUR 80 on a EUR 159 ticket. We get it back for you. You pay nothing unless we win.
Яку компенсацію ви маєте отримати?
60 хвилин запізнення: 25% of your ticket price.Дві години запізнення: 50% of your ticket price.Для реального прикладу: Up to EUR 80 on a EUR 159 ticket. Calculated on what you actually paid — discounts and sale fares included.
Compensation under EU Regulation 2021/782
| Delay | You are owed | Example |
|---|---|---|
| 60–119 minutes | 25% of ticket price | €25 on a €100 ticket |
| 120+ minutes | 50% of ticket price | €50 on a €100 ticket |
| Cancellation | Full refund or rerouting | Full ticket price refunded |
| Missed connection | 25–50% based on total delay | Calculated on full journey ticket |
| Regulation | EU 2021/782 | |
Чому на цьому маршруті є проблема із запізненнями
Основні причини на цьому маршруті: Puttgarden-Rødby ferry crossing, Cross-border customs and infrastructure, Hamburg Hauptbahnhof congestion, Winter weather. Запізнення найгірші в December, January, July. Найважливіше: нічого з цього не звільняє перевізника від відповідальності. Поширені запитання щодо спірних претензій.
Як ми повертаємо ваші гроші
- 1
Tell us your journey — takes 30 seconds. Your route, your ticket price, and when you arrived. That's it. We do the rest.
- 2
We verify the delay and calculate exactly what you're owed. We check the actual arrival time against your scheduled arrival under EU 2021/782. 60–119 minutes late = 25% back. 120+ minutes = 50% back.
- 3
We file the claim with Deutsche Bahn on your behalf. We write the claim, submit it, and chase it. If they reject it, we appeal. If they go quiet, we escalate to the rail regulator.
- 4
You get paid. We take 25% — only if we win.. When the money lands, we take our cut. If the claim fails for any reason, you pay nothing. Zero.
Або перейдіть одразу до перевірку відповідності — 30 seconds, no commitment.
Пов'язані маршрути
Ваші запитання, прямі відповіді
My Copenhagen to Hamburg train was over an hour late. Do I have a claim?
Yes. About 34% of services on this route are delayed. If you arrived in Hamburg 60+ minutes after your scheduled time, EU law entitles you to 25% of your ticket back. 120+ minutes: 50%.
The delay happened at the border or on the ferry crossing. Does that count?
Yes. The total delay to your final destination is what matters — not where the delay started. Ferry delays, border hold-ups, and German infrastructure issues all count toward your claim.
How much am I owed for a Copenhagen to Hamburg delay?
60–119 minutes late: 25% of your ticket. 120+ minutes: 50%. On a EUR 159 ticket, that's EUR 39.75 to EUR 79.50.
The operator said it was outside their control. Is that valid?
Rarely. Cross-border infrastructure and ferry operations are well within what operators are responsible for. We challenge these rejections and win.
How long do I have to claim?
90 days from the date of travel. Don't wait — journey records don't last forever. Check now.
Останнє оновлення: березень 2026