Question 1

My train arrived late at Frankfurt Hauptbahnhof. Do I have a claim?

Accepted Answer

About 34% of trains arriving at Frankfurt Hbf are delayed. If you arrived 60+ minutes after your scheduled time, you're owed 25% of your ticket. 120+ minutes? 50%. Frankfurt being Germany's busiest hub is the operator's problem — not yours.

Question 2

How much am I owed for a Frankfurt delay?

Accepted Answer

60–119 minutes late: 25% of what you paid. 120+ minutes: 50%. We calculate it on the actual fare you paid, including discounts.

Question 3

DB said it was network congestion from another train. Can they use that?

Accepted Answer

No. Knock-on delays across the DB network are the operator's responsibility. Network congestion is not force majeure. We challenge these excuses.

Question 4

I missed an onward connection at Frankfurt because my train was late. What can I claim?

Accepted Answer

On a through ticket, DB is responsible for your total delay to the final destination. If a missed connection at Frankfurt meant you arrived 60+ minutes late overall, you can claim. We handle the paperwork.

Question 5

How long do I have to file a claim?

Accepted Answer

90 days from the date of travel. After that, DB's records are gone. Check now while it's still straightforward.

Verspätung in Frankfurt Hauptbahnhof? Sie haben wahrscheinlich Anspruch auf Entschädigung.

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