2025 Data

European Train Delay Statistics 2025

Name: European Train Delay Statistics 2025
Creator: TrainOwed
Published: 2026-01-01
License: https://creativecommons.org/licenses/by/4.0/

Operator on-time rankings, worst routes, station delay rates, and compensation claim rates across EU and UK rail networks. Free data, CC BY 4.0.

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Key Numbers

€500M+

EU train compensation unclaimed annually

European Court of Auditors, Special Report on Passenger Rights 2023

2–5%

Of eligible EU passengers actually file a claim

European Passengers' Federation Consumer Survey 2024

60 min

EU delay threshold — when your right to compensation begins

EU Regulation 2021/782, Art. 18–19

3 years

How far back you can claim in most EU countries

Standard EU civil limitation period

Operator On-Time Performance Rankings

All 42 operators ranked from worst to best punctuality. Operators below 75% on-time have the highest proportion of passengers eligible for compensation.

#	Operator	Country	On-time %	Avg delay
1	Avanti West Coast	United Kingdom	45.2%	9.1 min
2	Flixtrain	Germany	58.3%	11.2 min
3	Nightjet (ÖBB)	Austria	58.3%	18.4 min
4	Snälltåget	Sweden	61%	18 min
5	Northern	United Kingdom	61.2%	7.8 min
6	CrossCountry	United Kingdom	61.4%	8.9 min
7	Deutsche Bahn	Germany	63.5%	6.8 min
8	Thameslink	United Kingdom	63.8%	7.4 min
9	Norrtåg	Sweden	65%	12 min
10	ICE International	Germany	65.8%	7.2 min
11	Southeastern	United Kingdom	67.2%	6.1 min
12	LNER	United Kingdom	68.3%	5.2 min
13	SJ	Sweden	68.5%	7.2 min
14	Tåg i Bergslagen	Sweden	69%	9 min
15	Öresundståg	Sweden	70%	8 min
16	Thalys	Belgium	71.2%	5.4 min
17	GWR	United Kingdom	71.4%	4.8 min
18	Vy Tåg	Sweden	72%	6 min
19	MTRX	Sweden	72.1%	6.8 min
20	ScotRail	United Kingdom	72.8%	5.9 min
21	Metronom	Germany	73.2%	6.9 min
22	Mälardalstrafik	Sweden	74%	5.8 min
23	DB Regio	Germany	74.1%	5.2 min
24	Ouigo	France	74.1%	5.2 min
25	Eurostar	International	74.2%	8.3 min
26	National Express Rail NRW	Germany	76.3%	6.1 min
27	SNCF	France	77.2%	5.1 min
28	TGV	France	77.4%	4.1 min
29	S-Bahn München	Germany	78.4%	4.1 min
30	Go-Ahead Bayern	Germany	78.9%	5.8 min
31	Trenitalia	Italy	79.1%	4.6 min
32	Intercity Direct	Netherlands	79.6%	4.3 min
33	ODEG	Germany	79.8%	5.4 min
34	Frecciarossa	Italy	81.3%	3.8 min
35	NS (Nederlandse Spoorwegen)	Netherlands	81.3%	3.9 min
36	BRB (Bayerische Regiobahn)	Germany	81.7%	5.1 min
37	Italo (NTV)	Italy	82.6%	4.1 min
38	S-Bahn Frankfurt (RMV)	Germany	85.9%	3.7 min
39	Renfe	Spain	87.4%	3.2 min
40	S-Bahn Hamburg	Germany	87.6%	3.4 min
41	Arlanda Express	Sweden	88%	3.2 min
42	S-Bahn Berlin	Germany	91.8%	2.1 min

Sources: operator annual reports, national regulators (ORR, BNetzA, ART, Transportstyrelsen). On-time definitions vary by operator — typically <5 min or <6 min late at destination. Data: 2024.

Most Delayed Train Routes in Europe

Routes with the highest proportion of delayed journeys. Passengers travelling these corridors are most likely to be eligible for compensation.

Route	Delayed journeys	Compensation
London Euston → Glasgow Central	43.2%	100% of single fare
Hamburg Hauptbahnhof → Berlin Hauptbahnhof	41.2%	25% of ticket price
London Euston → Manchester Piccadilly	38.8%	50% to 100% of your fare
Amsterdam Centraal → Berlin Hauptbahnhof	38.7%	25% of ticket price
Berlin Hauptbahnhof → Hamburg Hauptbahnhof	36.8%	25% of your ticket price
Berlin Hauptbahnhof → Munich Hauptbahnhof	36.5%	25% of ticket price
London Euston → Birmingham New Street	34.2%	50% to 100% of your fare
Frankfurt Hauptbahnhof → Munich Hauptbahnhof	33.8%	25% of ticket price
Copenhagen Central Station → Hamburg Hauptbahnhof	33.6%	25% of your ticket price
London Kings Cross → Edinburgh Waverley	31.7%	50% to 100% of your fare
Stockholm Central → Gothenburg Central	31.5%	25% of ticket price
Munich Hauptbahnhof → Vienna Hauptbahnhof	31.2%	25% of your ticket price
London Kings Cross → Leeds	29.4%	100% of single fare
Wien Hauptbahnhof → Budapest-Keleti	29.3%	25% of ticket price
Vienna Hauptbahnhof → Prague Main Station	29.1%	25% of your ticket price

Top 15 routes by delay rate. Sources: operator annual reports and route-specific regulator data. Figures represent the percentage of journeys arriving late by any margin.

Train Delay Rates by Station

How often trains arrive late at major European stations. High station delay rates indicate infrastructure or operational bottlenecks affecting multiple operators.

London Euston

United Kingdom

38.8% delayed

Berlin Hauptbahnhof

Germany

36.4% delayed

Frankfurt Hauptbahnhof

Germany

34.2% delayed

Munich Hauptbahnhof

Germany

34.1% delayed

London Kings Cross

United Kingdom

31.7% delayed

Stockholm Central Station

Sweden

29.4% delayed

London Paddington

United Kingdom

28.6% delayed

London Victoria

United Kingdom

26.8% delayed

London Waterloo

United Kingdom

24.3% delayed

Vienna Hauptbahnhof

Austria

22.8% delayed

Brussels Midi (Zuid)

Belgium

21.7% delayed

Paris Gare du Nord

France

21.3% delayed

Copenhagen Central Station

Denmark

19.4% delayed

Amsterdam Centraal

Netherlands

18.7% delayed

Paris Gare de Lyon

France

18.4% delayed

Roma Termini

Italy

16.8% delayed

Zurich Hauptbahnhof

Switzerland

9.1% delayed

Barcelona Sants

Spain

8.7% delayed

Madrid Atocha

Spain

7.9% delayed

Sources: national regulators (ORR, BNetzA, RFI, Trafikanalys). Figures represent delayed arrivals as a percentage of total arrivals.

Compensation Claim Rates by Country

Despite legal entitlements, most eligible passengers never file a claim. These estimates are based on operator payout data compared with eligible passenger volumes.

Country	Regulation	Threshold	Est. claim rate	Passengers/yr
United Kingdom 47% never claim despite awareness — Which? survey 2024	Delay Repay	15–30 min	53%	1.7B journeys/yr
Germany Est. 4% claim rate based on DB payout data vs eligible passenger volume	EU 2021/782	60 min	4%	2.7B journeys/yr
France SNCF Group self-reported data; TGV Garantie scheme covers some delays outside EU law	EU 2021/782	60 min	6%	1.2B journeys/yr
Italy ART (Autorità di Regolazione dei Trasporti) annual report estimate	EU 2021/782	60 min	5%	870M journeys/yr
Netherlands ACM (Authority for Consumers & Markets) consumer survey 2024	EU 2021/782	60 min	8%	600M journeys/yr
Sweden Transportstyrelsen estimate based on SJ payout data	EU 2021/782	60 min	7%	200M journeys/yr
Spain Renfe has higher awareness via Dinero Directo scheme for AVE delays	EU 2021/782	60 min (15 min on AVE)	12%	500M journeys/yr
Austria ÖBB estimate; Nightjet long-distance trains have lowest punctuality	EU 2021/782	60 min	5%	270M journeys/yr

Claim rate estimates only. Actual rates may differ. Sources: DB Integrated Report 2024, Office of Rail and Road (ORR) National Rail Trends 2024–25, Bundesnetzagentur Monitoringbericht 2024, and others — see methodology below.

Country-Specific Reports

For deeper analysis of delay trends, operator comparisons, and unclaimed compensation estimates, see our country-level disruption reports. Free to use and cite (CC BY 4.0).

View all disruption reports →

Methodology & Sources

On-time performance data is sourced from operator annual reports, national rail regulators (ORR, BNetzA, ART, SNCF Group, Transportstyrelsen), and the European Court of Auditors. Where operator-reported and regulator figures differ, the more conservative figure is used. Claim rates are estimates derived from operator payout data versus estimated eligible passenger volumes; actual rates may be higher or lower. Passenger volume figures are from Eurostat Rail Transport Statistics 2023.

Primary sources:

DB Integrated Report 2024
Office of Rail and Road (ORR) National Rail Trends 2024–25
Bundesnetzagentur Monitoringbericht 2024
European Court of Auditors, Special Report on Passenger Rights 2023
European Passengers' Federation Consumer Survey 2024
SNCF Group Annual Report 2024
Autorità di Regolazione dei Trasporti (ART) Annual Report 2024
Eurostat Rail Transport Statistics 2023
Transportstyrelsen Railway Statistics 2024
ACM (Authority for Consumers & Markets) Consumer Survey 2024

License: CC BY 4.0 · Last updated: 2026-03-28 · Cite as: TrainOwed Data Team, trainowed.com/statistics

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